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By Monica E. Oss “You cannot predict the future, but you can create it.” Peter Drucker Last week, the focus of our team was all things strategy. Our 2021 OPEN MINDS Strategy & Innovation Institute brought 800+ thought leaders and executives to discuss how to navigate the future of care for consumers with chronic conditions and complex support needs. I had a few big takeaways. Innovations are taking hold—from telehealth to personalized medicine to self-care supports and enabling technologies for consumers—across the health and human service landscape. There are executive teams that have figured out how to monetize those innovations and gain competitive advantage. We must understand the major drivers of post-pandemic change to the…
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