Classic Collision Expands Its Reach with Two Strategic Acquisitions in the Southeast
In a significant move to bolster its presence in the Southeast, Classic Collision has recently acquired two well-regarded auto repair establishments: Knox Automotive Center located in Carrollton, Virginia, and Serrano Paint & Body in Jacksonville, Florida. This expansion not only reflects Classic Collision’s ambitious growth strategy but also solidifies its commitment to providing exceptional service in regions where customer loyalty is already established.
“Expanding our service footprint while enhancing our operational capabilities in key areas is a crucial component of our business strategy,” stated Toan Nguyen, the CEO of Classic Collision. His focus on integrating top-quality service into the company’s expanding network underlines the significance of these acquisitions. Both Knox Automotive Center and Serrano Paint & Body have cultivated impressive reputations for exceptional quality and dedicated customer service, hallmarks that Classic Collision intends to uphold.
Knox Automotive Center: A Community Fixture
Knox Automotive Center is more than just a body shop; it’s a multi-generational family business deeply embedded in the Wight County community. For decades, this establishment has built a strong bond with local residents through its unwavering focus on customer satisfaction and high-caliber collision repair services.
Robert Moore, the previous owner of Knox Automotive Center, expressed his enthusiasm for the partnership with Classic Collision. “We have been a major supporter of our community and the local choice for collision repair since we first opened our doors,” he shared. He emphasized that choosing Classic Collision to continue their mission was an easy decision, given the company’s strong foundation rooted in family and community values. “We’re excited to become part of the Classic family,” Moore added, highlighting the continuity of customer-centric service that the community has come to expect.
Serrano Paint & Body: Tradition and Excellence
Located in Jacksonville, Serrano Paint & Body has established itself as a trusted name in the auto repair industry since its founding in 1966. With a legacy spanning over 55 years, the business has successfully restored countless vehicles, always with a focus on reliability and customer satisfaction.
Leo Serrano, the former owner of Serrano Paint & Body, echoed similar sentiments as Moore when discussing the acquisition. “We have built this shop from the ground up based on family values,” he stated. Serrano is optimistic about the future of his business within the Classic Collision umbrella, noting that the company’s commitment to excellence aligns perfectly with the values he holds dear. “We want to continue its legacy of excellence with the Classic Collision family,” he affirmed.
A Network Focused on Quality Service
With the integration of Knox Automotive Center and Serrano Paint & Body into its growing network, Classic Collision is poised to deliver consistent, high-quality service across a wider geographical area. Both locations bring with them a wealth of experience, strong local reputations, and established relationships, enriching Classic Collision’s capabilities.
As part of this strategy, Classic Collision is also tapping into the local community, aiming not only to maintain but to elevate the service standards set by these long-standing businesses. This approach illustrates a growing trend in the auto repair industry where customer service, community ties, and operational efficiency play pivotal roles in long-term success.
Conclusion
Classic Collision’s recent acquisitions demonstrate a strategic move to broaden its influence in the Southeast while honoring the legacy and values of the businesses it is absorbing. As the company continues to expand, there is no doubt that it will remain focused on delivering premium automotive repair services and fostering community ties. As Nguyen stated, the vision moving forward is clear: integrate and enhance the legacy of legendary auto repair brands in a way that maintains and elevates customer satisfaction to new heights. In a rapidly evolving industry, Classic Collision is setting the stage for a partnership-based model that puts people first, creating a win-win for both customers and the legacy businesses now within its family.
