HospiPal Health Launches Innovative Health-Tech Solution to Enhance Patient Experience
Mumbai – HospiPal Health, a groundbreaking health technology platform, declared its official launch today, aiming to reimagine the hospital experience for both patients and their families. Recognizing that medical treatment is only one facet of healing, HospiPal introduces a new category within healthcare: trained, non-medical companions known as HospiPals. These professionals provide essential emotional support and assistance to patients during their hospital visits and stays.
In today’s healthcare landscape, hospitals face the challenge of managing soaring patient volumes, often resulting in increased pressure on medical staff to prioritize clinical care. Consequently, patients frequently experience anxiety, confusion regarding paperwork, and feelings of isolation. Families bear their own burdens, grappling with stress and compassion fatigue as they strive to navigate complex hospital routines. HospiPal Health addresses these challenges by offering support that goes beyond traditional medical care.
Dr. Umang Shandilaya, Co-Founder and Managing Partner of HospiPal Health, emphasized the importance of emotional well-being in recovery. “As a doctor, I’ve seen firsthand how emotional distress can impede healing. Clinical care undoubtedly saves lives, but the human connection plays an equally critical role in the recovery process. HospiPal Health aims to fill this vital gap by providing compassionate support during the crucial times when patients and families need it most,” he explained.
Services Provided by HospiPal Health
HospiPals are specially trained companions dedicated to improving the overall hospital experience. Their services are designed to cater to both patients and their families, including:
For Patients:
– Emotional support and companionship throughout their hospital journey
– Assistance with navigating hospital procedures and managing documentation
– A dignified presence during outpatient visits, admissions, tests, and overnight stays
For Families:
– Assurance that their loved ones are supported when they cannot be physically present
– Regular updates through the “Family Connect” feature
– Alleviation of caregiver stress and fatigue
For Hospitals:
– Streamlined workflow by handling non-clinical responsibilities
– Enhanced patient satisfaction through individualized attention
– Improved coordination between families and hospital departments
Comprehensive Support Across the Patient Journey
HospiPal Health ensures that its services are available to patients at every stage of their hospital experience, including:
– Outpatient consultations
– Admissions and discharge assistance
– Specialized support for elderly patients
– Overnight care during hospital stays
– Coordination of hospital errands and travel assistance
All these services are seamlessly accessible through the platform’s user-friendly digital booking system, promising reliability and transparency.
In an era where patient-centric healthcare solutions are paramount, HospiPal Health stands out as a transformative force, combining compassionate support with innovative technology to enhance the healing experience.
