UnityPoint Health Introduces Patient and Family Advisory Councils to Enhance Care Quality
UnityPoint Health has announced the launch of Patient and Family Advisory Councils (PFACs), an initiative designed to bring the perspectives of patients, families, and caregivers directly to the forefront of healthcare decision-making. This strategic move aims to reshape clinical practices and enhance the overall patient experience through collaboration rooted in compassion and respect.
The councils will consist of volunteer members who will engage in providing constructive feedback aimed at improving patient safety and care delivery processes. Their insights will also contribute to the development of patient-centered communication strategies, as well as the design of innovative healthcare programs tailored to meet the unique needs of patients and families.
“The voices of patients and families are at the heart of everything we do,” stated Shawn Morrow, President of UnityPoint Health Quad Cities/Muscatine. “By creating these councils, we’re not only inviting their voices into the room but also making them partners in the decisions that shape care. Their perspectives are invaluable in helping us build a healthcare experience that is safe, supportive, and truly centered on the people we serve.”
The PFAC members are expected to devote approximately one hour every other month to discuss relevant topics and share their experiences. This commitment not only allows council members to voice their concerns and suggestions but also fosters a sense of community and collaboration between healthcare providers and patients.
UnityPoint Health’s approach underscores an important trend in the healthcare sector that prioritizes the patient experience. By actively involving patients and families in the improvement of services, healthcare organizations can better understand the realities of care from the patient’s perspective. This integration of patient feedback is essential in enhancing the quality of care while also addressing safety concerns.
Those interested in joining the Patient and Family Advisory Councils can find more information and an application on UnityPoint Health’s official website, located under the “Patients and Visitors” section. This initiative not only aims to transform health care delivery but also reinforces UnityPoint’s commitment to providing a patient-centric healthcare environment.
By embracing the insights of its patients and their families, UnityPoint Health is taking a significant step towards building a more inclusive and responsive healthcare system, one that prioritizes the needs and experiences of those directly impacted by the services offered. As healthcare continues to evolve, the establishment of PFACs serves as a vital component in the pursuit of excellence in patient care.
For more information, visit UnityPoint Health.
